Privacy Policy

This policy explains what LABH BRANDS INC. (“NobleHound”, “we”) collects through noblehound.shop and what we do with it. We are a Canadian company and we serve visitors in Canada and the United States.

The short version

• This website does not sell anything directly. It has no cart, no checkout and no customer accounts, and we never see your payment details.
• We collect an email address only if you give it to us, through a signup form or the contact form.
• Analytics and advertising cookies are off unless you allow them.
• We do not sell personal information.

What we collect

Information you give us

• Launch and update signups: your email address, the product you asked about, the country page you were on, the date and time, and the wording of the consent you agreed to.
• Contact form: your name, email address, your message, and any dog measurements or details you choose to include.

Information collected automatically

• Server logs: our hosting provider records standard technical data such as IP address, browser type and pages requested, for security and reliability.
• Button clicks: when you click a “Buy on Amazon” button we count the click with the product, size and page. This count contains no name, email, IP address or cookie.
• Spam protection: forms use a short-lived token and a scrambled (hashed) form of your IP address to limit abuse. We cannot turn the hash back into your IP address.
• Preferences on your device: your chosen country and, for the current visit, how you arrived (for example from an email or an ad) are stored in your browser so the site shows the right country and the right Amazon link. These stay on your device.

Cookies and analytics

If analytics is enabled on this site, we ask before loading it. With your permission we may use Google Analytics 4 to understand which pages are useful, and the Meta Pixel to measure our advertising. If you decline, neither is loaded. You can change your choice at any time using “Cookie settings” in the footer.

When you go to Amazon

“Buy on Amazon” buttons open Amazon in a new tab. Some of these links include Amazon Attribution measurement tags, which let Amazon report to us, in aggregate, how many visits and sales came from our website, emails or ads. We do not receive your name, address or payment details from Amazon through these links. Once you are on Amazon, Amazon’s own privacy notice and terms apply.

How we use information

• To send the launch announcements and product updates you asked for.
• To answer your questions and give sizing or product support.
• To keep the site secure and to understand, in aggregate, how it is used.

Who we share it with

We share personal information only with service providers that help us run the site and communicate with you, such as our web host and, if we use one, an email delivery service. They may process it only on our instructions. Some providers may store data outside your province or country, including in the United States. We may disclose information if the law requires it.

How long we keep it

We keep signup details until you unsubscribe, and a record of your consent and unsubscribe for as long as the law requires. We keep support messages for as long as needed to help you and for a reasonable period afterward.

Your choices and rights

• Unsubscribe using the link in any email, or by contacting us.
• Access, correct or delete the personal information we hold about you by contacting us. We will respond within the time the law allows.
• Canada: you may also contact the Office of the Privacy Commissioner of Canada, or your provincial privacy regulator.
• United States: depending on your state, you may have rights to know, delete, correct and opt out of the sale or sharing of personal information. We do not sell personal information.

Children

This site is for adults. We do not knowingly collect personal information from children under 13.

Contact

Privacy questions and requests: noblehoundpets@gmail.com, or use the contact form.

Changes

If we change this policy we will update the date at the top of this page.