Shipping policy
SHIPPING POLICY
Last updated: July 1, 2026
This Shipping Policy applies to purchases made from NobleHound. NobleHound is operated by Labh Brands Inc., doing business as NobleHound.
SHIPPING AVAILABILITY
We ship to destinations made available during checkout. If a shipping option is not shown for your address, please contact us before placing your order.
ORDER PROCESSING
Orders are processed on business days, excluding statutory holidays. Shipping availability, charges, and estimated delivery windows are displayed at checkout before payment.
If you need to correct or change an order, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or has shipped.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges are calculated and displayed at checkout based on the destination and available delivery service. Delivery dates are estimates only and are not guaranteed. Delays may occur because of carriers, customs processing, weather, holidays, incorrect or incomplete address information, or events outside our reasonable control.
TRACKING
When tracking is available, it will be sent to the email address used for the order after the shipment is prepared. Tracking information may take time to appear after the carrier receives the package.
INTERNATIONAL ORDERS, DUTIES, AND TAXES
For international orders, the recipient is responsible for import duties, taxes, brokerage fees, or other charges imposed by the destination country unless those charges were collected during checkout. Customs processing can affect delivery times.
INCORRECT ADDRESSES AND RETURNED PACKAGES
Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if an address needs correction.
If a package is returned because of an incomplete or incorrect address, refused delivery, or failure to collect it, contact us so we can review available reshipment or refund options. Additional shipping charges may apply. Refunds remain subject to our Refund Policy: https://noblehound.shop/policies/refund-policy
LOST, DAMAGED, OR SIGNIFICANTLY DELAYED ORDERS
If your order is lost, arrives damaged, or is significantly delayed, email us with your order number and relevant photos when applicable. We will review the issue and work with the carrier where appropriate. Nothing in this policy limits rights you may have under applicable consumer protection law.
CONTACT
Email: noblehoundpets@gmail.com
Phone: +1 306-315-9927
Operator: Labh Brands Inc., doing business as NobleHound
Business address: 5-520 Robert St E, Swift Current, SK S9H 2A7, Canada
Business registration number: 751431438